Emergency Notification System FAQs

About SendWordNow

Am I required to sign up?

No. You are automatically enrolled in the system. You may opt-out.

Why should I sign up?

This system is used for campus emergency announcements, including weather-related closings or delays. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Who can sign up?

This emergency notification system is for Arcadia students, faculty, staff and on-campus contractors. The registration page can be accessed by going to contactinfo.arcadia.edu.

What are the benefits of text messaging?

It’s fast (delivery within seconds of an announcement), accurate and easy to use. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Can I just get emails?

Yes. Your Arcadia email address is automatically part of the system. You may enter up to two additional email addresses.

When will the system be used?

This system is used for campus emergency announcements, including weather-related closings or delays. Messages sent in the event of a life-threatening emergency will be designed to convey actions you should take to protect yourself.

How many phone numbers can I enter?

Two. Add or update your information at any time by going to contactinfo.arcadia.edu.

How many e-mail addresses can I register?

Two. Remember that your Arcadia e-mail address is already part of the system, so only register non-Arcadia e-mail addresses. Add or update your information at any time by going to contactinfo.arcadia.edu.

What is SendWordNow?

Arcadia has selected SendWordNow as the vendor for our emergency notification system. 

Can I change my phone numbers and emails or opt-out after I register?

Yes. Add or update your information at any time by going to contactinfo.arcadia.edu.

Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?

NO.

Is my phone set up for text messaging?

If you’re not sure, check with your carrier. Your mobile phone plan will need to accept text messages to work properly.

Will this cost me anything?

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Where is the registration page?

The registration page can be accessed by going to contactinfo.arcadia.edu.